Curbco Privacy Policy
Updated: April 9th, 2025
INTRODUCTION
Curbco (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and share personal information when you visit or make a purchase from https://curbco.com (the “Site”). By using our Site, you agree to the collection and use of information as described in this policy.
PERSONAL INFORMATION WE COLLECT
When you visit our Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse, we collect information about the web pages or products you view, what websites or search terms referred you to our Site, and how you interact with the Site. We refer to this as “Device Information.”
We collect Device Information through:
- Cookies: Small data files stored on your device. You can disable cookies via your browser settings. Learn more at http://www.allaboutcookies.org.
- Log Files: Track actions on the Site, collecting data such as IP addresses, browser type, internet service provider, referring/exit pages, and timestamps.
- Web Beacons, Tags, and Pixels: Electronic files that record browsing behaviors.
Additionally, when you make a purchase or attempt to do so through the Site, we collect certain personal details, including your name, billing/shipping address, payment information (e.g., credit card numbers), email, and phone number. We refer to this as “Order Information.”
Together, Device Information and Order Information constitute “Personal Information.”
HOW WE USE YOUR PERSONAL INFORMATION
We use Order Information to:
- Process payments, fulfill orders, and arrange shipping.
- Communicate with you regarding your order.
- Screen for potential risk or fraud.
- Send marketing communications, subject to your preferences.
We use Device Information to:
- Help us detect potential risks and fraud (particularly IP addresses).
- Improve and optimize our Site (e.g., analytics on browsing behavior).
- Assess the effectiveness of our marketing campaigns.
CONSENT TO EMAIL AND TEXT COMMUNICATIONS
By providing your email address and/or mobile phone number, you consent to receive transactional, operational, and promotional communications from Curbco, including order updates, service-related messages, and marketing content. These communications may be sent via email and SMS/text message.
You can opt out of marketing communications at any time:
- Email: Click the “unsubscribe” link in the footer of our emails.
- Text Messages: Reply STOP to unsubscribe from SMS communications.
Message and data rates may apply for text messages. Frequency of messages may vary.
MOBILE MESSAGING TERMS
By opting in to receive SMS communications from Curbco, you agree to the following:
- Message Types: You may receive order updates, service alerts, and promotional content via SMS or MMS. Consent to receive SMS messages is not a condition of any purchase.
- Message Frequency: Frequency of messages will vary based on account activity but typically ranges from 1–6 messages per month.
- Message & Data Rates: Standard message and data rates may apply. Curbco is not responsible for these fees. Contact your wireless provider for more details.
- Opt-Out Instructions: To stop receiving SMS messages, reply STOP at any time. You may also reply HELP for more information or support.
- Data Protection: Your mobile number and personal information are processed in accordance with our Privacy Policy and are never sold to unauthorized third parties. We take reasonable security measures to protect your data.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties that help us operate our Site and services. For example:
- We use KurbHub, our custom e-commerce platform, for online orders, though most orders are handled via sales representatives and invoiced.
- We use PayPal, QuickBooks Online (QBO), Maxio, and Invoiced.com for payment processing. Some customers use Invoiced.com to pay invoices directly.
- We use Zoho Suite (CRM, Marketing Automation, etc.) and Google Analytics to manage customer data and analytics.
We may also disclose Personal Information:
- To comply with applicable laws, regulations, or legal requests.
- To protect our rights, property, and safety, or that of our customers.
BEHAVIORAL ADVERTISING
We use Personal Information for targeted advertising to improve user experience. Learn more about targeted advertising:
You can opt out of targeted advertising here:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, opt out via the Digital Advertising Alliance: http://optout.aboutads.info.
DO NOT TRACK
We do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.
YOUR RIGHTS
For California residents:
- You have rights under the California Consumer Privacy Act (CCPA) to request access to your data, delete your data, and opt out of data selling.
- To exercise these rights, contact us at help@curbco.com.
DATA RETENTION
We retain your Order Information indefinitely, in accordance with our storage capacities. If you wish to request data deletion, please contact us at help@curbco.com.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our practices. Updates will be posted on this page with a revised effective date.
CONTACT US
For questions or concerns regarding this Privacy Policy, contact us at:
- Email: help@curbco.com
Mailing Address: 7960 Fallbrook Dr. Houston, TX 77064
Curbco Terms of Service
Effective Date: April 9th, 2025
OVERVIEW
This website is operated by Curbco. Throughout the Site, the terms “we,” “us,” and “our” refer to Curbco. Curbco offers this website, including all information, tools, and services available from this Site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this Site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice at any time.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities.
We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per business, or per order. These restrictions may include orders placed under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
SECTION 7 – THIRD-PARTY TOOLS AND LINKS
We may provide you with access to third-party tools over which we neither monitor nor have control or input. Any use by you of optional third-party tools offered through the Site is entirely at your own risk and discretion.
Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and will not have any liability for any third-party materials or websites.
SECTION 8 – PERSONAL INFORMATION
Your submission of personal information through the Site is governed by our Privacy Policy, including our Mobile Messaging Terms.
SECTION 9 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors and update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.
SECTION 10 – PROHIBITED USES
You are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track personal information of others; or (i) to interfere with security features of the Service.
SECTION 11 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the Service will be accurate or reliable.
You expressly agree that your use of, or inability to use, the Service is at your sole risk.
SECTION 12 – GOVERNING LAW
These Terms of Service and any agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the state in which Curbco operates.
SECTION 13 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at help@curbco.com.
